Online store currently closed whilst Alice develops the AW21 collection to be previewed at Coal Drops Yard, King's Cross Fri 1st - Sun 3rd Oct

T's & C's

FRIENDS IN THE EU

To all our voyaging friends in the EU, not only is Britain leaving the EU heartbreaking personally, but also for Voyager. As of 1st January 2021, the United Kingdom was no longer part of the European Union and has since been subject to customs/duties on certain items of a particular value. As a very small brand, I am afraid I cannot cover these costs, undervalue or mark the items as gifts.
I am continuing to find out what that means for me and my business, but also for my wonderful customers.
If you are subject to import duties, taxes and fees on your order when it arrives, you will be contacted by the shipping company with more information and are liable to pay these fees. Please see your own government's guidelines on import of commercial goods.


Returns & Refunds

Items are made-to-order, therefore I am unable to accept returns or offer refunds/exchanges. If you have any questions regarding your order, please do not hesitate to contact me via email at; alice@voyagerlondon.co.uk


Sizing

The collection is designed with comfort and versatility in mind. All pieces are free from zips and constraints and can be styled by you. No garment is fitted at the waist or hips and should fit sizes up to UK 16 (dependant upon bust size).
Please see the measurements provided in the product description, to ensure fit. Slight tweaks can be made to the items if you contact me to arrange this.


Delivery

UK mainland delivery is charged at £5 and is sent using Royal Mail Special Delivery, Guaranteed by 1pm the next day. If delivery is delayed please do get in touch to let me know.

International (countries outside of the UK) postage is charged at £15 and is sent using Royal Mail International Tracked. International shipment of goods may incur charges in the form of customs/duties and processing fees, please be aware of this prior to purchase as the customer will be liable to pay these charges.

 

Registered company information

Registered Company Name: Voyager.London Ltd
Registered in England & Wales
Registered Address: Thornbury Way, London, E17 5FU

Registered Company Number: 12947365

 

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